My friends will get into arguments quite often, usually due to a misunderstanding or miscommunication. I get so lucky as to be the person they feel the need to talk to about these arguments. So I usually get involved and get dealt the job of patching things up and mediating the situation otherwise the world is going to come to an end. When this happens I am usually talking online with my friends and they tell me about the situation. When this happens I open up both of their conversations on my screen and listen to both sides. Then I usually get both people to reveal their true feelings on the subject. Most of the time all it takes to bring things back to peace is to simply reiterate what the other person has said in a friendlier way of saying it. Once they hear this from the other person they will agree to talk to each other again. Then they start talking to each other and in a little while I usually get a message saying “everything is fine again”.
This is my process for solving my friends’ problems and I usually find it quite successful. When I saw that mediating was on this list I actually thought that that fitted it quite well because when I looked back at my process it sounded just like mediation and what I have heard about student mediation and that sort of thing.
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